Responsible Gaming

Gambling should be an enjoyable form of entertainment, not a way to make money or solve financial problems. Dogeau Casino encourages players in Australia to make informed decisions, set sensible limits and take regular breaks. If gambling stops being enjoyable or begins to affect your finances, relationships or wellbeing, support is available.

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Gamble for entertainment

Before you play, decide how much time and money you can comfortably spend. Treat your gambling budget as an entertainment expense, similar to spending on dining out, films or other leisure activities. Only use money that is available after essential costs such as rent or mortgage payments, household bills, food, transport, education and other financial commitments have been covered.

Page contents

Gamble for entertainment Tools to help you stay in control Recognising when gambling may be a problem Getting support in Australia

Gambling outcomes are determined by chance and cannot be predicted or controlled. There is no guaranteed strategy, system or pattern that can ensure a win. Previous results do not affect future results, and a game that has not produced a particular outcome for some time is not necessarily more likely to do so next. Avoid treating gambling as an investment, a source of income or a way to recover money that has already been lost.

Set a spending limit before you begin and do not exceed it.
Set a time limit and take regular breaks away from the screen.
Keep gambling separate from everyday spending and essential bills.
Never gamble with borrowed money or money intended for someone else.
Avoid gambling when you are upset, tired, stressed or under the influence of alcohol or other substances.
Do not chase losses by increasing your stakes or playing for longer.
Remember that a win is not a reason to increase your budget.

Keeping a simple record of deposits, withdrawals, time spent playing and overall results can help you maintain an accurate view of your gambling. Reviewing this information regularly may make it easier to notice changes in your habits before they become difficult to manage.

Tools to help you stay in control

Dogeau Casino may make responsible gaming tools available through your account or by request. Depending on the service and applicable requirements, these tools can include deposit limits, loss or wagering limits, session reminders, reality checks, time-outs and account self-exclusion. Availability, activation times and how a limit works may vary, so review the relevant account information carefully before using a tool.

Deposit and spending limits

A deposit limit can restrict the amount you add to your account over a selected period. Choose an amount that fits comfortably within your entertainment budget. A limit is most useful when it is set before you start playing. Do not use other payment methods, additional accounts or another person's account to get around a limit.

Time-outs and breaks

A time-out can provide a short break from gambling. Use breaks to step away, review your spending and consider whether gambling remains enjoyable. During a break, do not attempt to open another account or ask another person to play for you.

Self-exclusion

Self-exclusion is a stronger measure for people who want to stop gambling for a defined period or permanently. If you request self-exclusion, follow the instructions provided and do not try to avoid the restriction. Consider asking a trusted person to support you, removing gambling applications or saved payment methods, and using device or banking controls where available.

If you want to change a limit, take a break or request self-exclusion, use the responsible gaming or account support options available on the website. Any request will be handled in line with the applicable rules and processes. A responsible gaming measure may not reverse gambling activity that has already taken place.

Recognising when gambling may be a problem

Problem gambling can affect anyone, regardless of age, background, income or previous experience. It may develop gradually, and a person may not recognise the impact until gambling has affected their finances, work, studies, health or relationships. Early action can help prevent further harm.

You may want to pause and seek support if you are gambling more often or for longer than planned, spending more than you can afford, borrowing money to gamble, hiding your gambling, feeling restless when you cannot play, or repeatedly trying to win back losses. Other warning signs include missing work or study, neglecting responsibilities, arguing with family or friends, selling possessions, using essential funds, feeling anxious or low, or thinking about gambling throughout the day.

You regularly exceed the budget or time limit you set.
You increase your bets to try to feel the same excitement.
You return to gambling soon after a loss to recover money.
You feel guilty, secretive or distressed about your gambling.
You borrow, use credit or miss payments because of gambling.
People close to you have expressed concern.
You have tried to stop or cut back but have not been able to do so.

If any of these signs feel familiar, stop gambling and speak with someone you trust. You do not need to wait until a serious problem has developed. A qualified counsellor or gambling support service can help you understand your options, make a plan and address related financial or emotional concerns.

Getting support in Australia

Support is available for players, family members and friends affected by gambling. In Australia, Gambling Help Online provides information, counselling and support options for people concerned about gambling. State and territory services may also offer free or confidential assistance, including counselling, financial counselling and help with self-exclusion. You can find current information through official Australian or state and territory government health resources.

If gambling has caused financial pressure, consider speaking with a qualified financial counsellor before taking out credit, borrowing from friends or using essential funds. If you are experiencing severe distress or believe you may harm yourself or another person, contact emergency services or an appropriate crisis support service immediately.

Protecting young people and other people

Gambling is only for people who meet the applicable minimum legal age. Do not allow anyone under the legal age to access your account or watch you play as a substitute for their own gambling activity. Keep your account credentials, payment details and devices secure. Use strong passwords, enable available security features and log out after each session, particularly when your device is shared.

Your account must be used only by you. Do not share access with family members, friends or other people, and do not play on behalf of someone else. If you believe another person has accessed your account, stop using it and contact the available support channel through the website as soon as possible.

Our approach

Dogeau Casino supports informed and responsible participation. We may use account information and activity patterns to identify indicators of risk and may contact players about safer gambling options where appropriate. Responsible gaming checks are intended to support player wellbeing and may involve requests for information or action before further play is permitted. We encourage every player to take responsibility for their gambling, use the tools available and seek independent help whenever it is needed.